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Security Guidelines

At OpticWorks, security is everyone’s responsibility. These guidelines help protect our company data, customer information, and intellectual property.

  • Minimum length: 12 characters
  • Complexity: Mix of uppercase, lowercase, numbers, and symbols
  • Unique: Never reuse passwords across services
  • Regular updates: Change passwords every 90 days
  • Tool: 1Password (company-provided)
  • Usage: ALL work passwords must be stored in 1Password
  • Master password: Use a strong, memorable passphrase
  • Never: Share passwords via email, Slack, or text

Required for:

  • Email and Google Workspace
  • GitHub and code repositories
  • AWS and cloud services
  • VPN access
  • Admin panels and internal tools

Preferred 2FA method: Duo Mobile authenticator app

  • Keep operating system and software up to date
  • Enable full-disk encryption (FileVault on macOS, BitLocker on Windows)
  • Set auto-lock after 5 minutes of inactivity
  • Use strong device passwords/PINs
  • Never share your device with others

If using personal devices for work:

  • Install company MDM (Mobile Device Management)
  • Use 1Password for all work accounts
  • Keep devices updated with latest security patches
  • Separate work and personal data
  • Report lost/stolen devices immediately
  • Lock your screen when stepping away
  • Don’t leave devices unattended in public
  • Use privacy screens in public spaces
  • Secure devices when traveling
  • Report lost or stolen equipment to IT immediately

Use VPN when:

  • Working from home or remote locations
  • Accessing internal company resources
  • Using public WiFi networks
  • Connecting to production systems

VPN Setup: See instructions in IT portal

  • Office WiFi: Use OpticWorks-Secure network
  • Public WiFi: Always use VPN
  • Home WiFi: Use WPA3 or WPA2 encryption
  • Never: Connect to unknown or open networks without VPN
  • Use company VPN for all remote connections
  • Never use personal RDP or remote desktop tools
  • Access internal resources only through approved methods
  • Log out when finished working
  • Marketing materials
  • Public website content
  • Press releases
  • Internal communications
  • Project documentation
  • Non-sensitive business data
  • Customer data
  • Financial information
  • Unreleased product information
  • Employee personal information
  • Credentials and passwords
  • Security configurations
  • Compliance-related data
  • Trade secrets
  • Store in approved company systems only
  • Encrypt when transferring
  • Share only on a need-to-know basis
  • Delete securely when no longer needed
  • Never upload to personal cloud storage
  • Verify sender before opening attachments
  • Hover over links before clicking
  • Watch for phishing attempts
  • Use encryption for sensitive data
  • Report suspicious emails to security@opticworks.com
  • Google Workspace
  • GitHub
  • AWS (for authorized teams)
  • Slack
  • Jira/Confluence
  • Don’t use unapproved cloud services for company data
  • Request approval before using new SaaS tools
  • Check with IT before sharing company data externally
  • Use SSO (Single Sign-On) when available
  • Enable 2FA on all cloud accounts
  • Review access permissions regularly
  • Revoke access for former employees immediately
  • Never commit credentials or API keys to repos
  • Use environment variables for sensitive configs
  • Scan dependencies for vulnerabilities
  • Follow Code Standards
  • Review code for security issues
  • Store in approved secret management systems
  • Rotate regularly (every 90 days)
  • Use different keys for dev, staging, production
  • Revoke immediately if exposed
  • Never share in Slack or email
  • Enable 2FA on GitHub account
  • Use SSH keys for authentication
  • Don’t commit sensitive data
  • Review pull requests for security issues
  • Report security vulnerabilities privately

If you suspect a security incident:

  1. Stop: Don’t delete evidence or logs
  2. Disconnect: Isolate affected systems if safe to do so
  3. Report: Contact security@opticworks.com immediately
  4. Document: Note what happened and when
  5. Cooperate: Work with security team on resolution
  • Phishing emails or suspicious messages
  • Lost or stolen devices
  • Suspected malware or virus
  • Unauthorized access attempts
  • Data breaches or leaks
  • Accidental data exposure
  • Urgent or threatening language
  • Requests for credentials or sensitive data
  • Unexpected attachments or links
  • Sender address doesn’t match display name
  • Poor grammar or spelling
  1. Don’t click links or download attachments
  2. Don’t reply or provide information
  3. Forward to security@opticworks.com
  4. Delete the email
  5. Report in #security Slack channel
  • Follow GDPR, CCPA, and other regulations
  • Minimize collection of personal data
  • Respect user privacy preferences
  • Delete data when requested
  • Report privacy incidents immediately
  • Access only what’s needed for your role
  • Never share customer data externally
  • Anonymize when possible
  • Follow data retention policies
  • Obtain consent before using for new purposes
  • Annual security awareness training
  • Phishing simulation exercises
  • Role-specific security training
  • Incident response procedures
  • Monthly security newsletters
  • #security Slack channel
  • Security team office hours
  • Internal security documentation
  • Email: security@opticworks.com
  • Slack: #security
  • Emergency: Call IT hotline (24/7)
  • Anonymous reporting: Security hotline
  • Security questions or concerns
  • Suspected security incidents
  • Need security tool access
  • Report vulnerabilities
  • Request security review
  • 1Password installed and configured
  • 2FA enabled on all accounts
  • VPN installed and working
  • Device encryption enabled
  • Auto-lock configured
  • Latest OS and software updates installed
  • Completed security training
  • Familiar with incident reporting process

Remember: If you see something, say something. Security is everyone’s responsibility.