Software & Tools

Essential Software

All OpticWorks employees should have access to the following core tools:

Communication & Collaboration

Slack

• Purpose: Team communication and messaging
• Download: slack.com/downloads
• Access: Use your @opticworks.com email to sign in
• Channels: #general, #engineering, #random, #announcements

Zoom

• Purpose: Video conferencing
• Download: zoom.us/download
• License: Enterprise license provided
• Personal Meeting Room: Available in your Zoom profile

Google Workspace

• Includes: Gmail, Calendar, Drive, Docs, Sheets, Slides
• Access: workspace.google.com
• Storage: Unlimited cloud storage
• Email: firstname.lastname@opticworks.com

Project Management

Jira

• Purpose: Issue tracking and project management
• Access: opticworks.atlassian.net
• Training: Available in the onboarding program

Confluence

• Purpose: Documentation and knowledge management
• Access: opticworks.atlassian.net/wiki
• Use for: Technical docs, project planning, meeting notes

Design Tools

Figma

• Purpose: Design and prototyping
• Access: Contact IT for license
• Available to: Design team and product managers

Development Tools

IDEs & Editors

VS Code

• Purpose: Code editor
• Download: code.visualstudio.com
• Extensions: See Development Setup for recommended extensions

JetBrains Suite

• Includes: IntelliJ IDEA, PyCharm, WebStorm
• License: Available upon request
• Request: Submit IT ticket for activation

Version Control

Git

• Required for: All development work
• GitHub: github.com/opticworks
• Setup: See Git Workflow

Development Environment

Docker

• Purpose: Containerization
• Download: docker.com
• Required for: Local development

Node.js

• Version: LTS (currently 20.x)
• Package Manager: npm or yarn
• Download: nodejs.org

Security Tools

1Password

• Purpose: Password management
• Required: All employees must use 1Password
• Access: IT will send invitation during onboarding
• Use for: Storing all work-related passwords

VPN

• Purpose: Secure access to internal resources
• Required when: Working remotely, accessing internal systems
• Download: Available in IT portal
• Setup Guide: See Security Guidelines

Duo Mobile

• Purpose: Two-factor authentication
• Required for: Most company systems
• Download: App Store or Google Play
• Setup: Guided during first login

Operating Systems

Supported OS

• macOS: Monterey or later (recommended for developers)
• Windows: Windows 10/11 Pro
• Linux: Ubuntu 22.04 LTS or later (for advanced users)

Device Management

All company devices are managed through:

• macOS: Jamf Pro
• Windows: Microsoft Intune
• Updates: Automatic security updates are required

Software Requests

How to Request Software

1. Check if the software is already available
2. Submit an IT support ticket
3. Include business justification
4. Allow 1-3 business days for review

License Management

• All software must be approved by IT
• Personal licenses cannot be used for company work
• Annual license reviews ensure compliance

Open Source Software

• Generally approved for use
• Must comply with license terms
• Security review may be required for certain packages

Productivity Tools

Note-Taking

• Notion: Team workspace available
• OneNote: Included with Microsoft 365
• Apple Notes: For macOS users

Time Management

• Calendly: For scheduling meetings
• Toggl: Time tracking (for billable projects)

File Sharing

• Google Drive: Primary cloud storage
• Dropbox: Available for specific teams
• Internal File Server: For large files and backups

Mobile Apps

Essential apps for your phone:

• Slack (communication)
• Gmail (email)
• Google Calendar
• Duo Mobile (2FA)
• 1Password (password manager)
• Zoom (video calls)

Browser Extensions

Recommended

• 1Password browser extension
• Grammarly (for writing)
• React DevTools (for developers)
• ColorZilla (for designers)

Support

Need help with software installation or access?

• Visit the IT Support page
• Submit a ticket in the IT portal
• Email: it-support@opticworks.com